A third-generation insurance agency is proving that personalized Medicare guidance can scale without losing its community roots. Advantage Med Sup has grown from a single Ohio location to serve thousands of clients across Ohio, Texas, and Florida since its founding in 2016, all while maintaining the family-run approach that started with mother-daughter Medicare education events in 2010.
The agency's expansion comes at a critical time when Medicare enrollment continues to surge nationwide. With 10,000 Americans turning 65 daily, the demand for clear, trustworthy Medicare guidance has never been higher. Yet many seniors struggle to navigate the complex landscape of plans, coverage options, and enrollment periods without personalized support.
Gina Giambri, who founded the agency and serves as its principal, built the operation from the ground up after years of conducting educational events with her mother, Doris "Jeanie" Giambri. The elder Giambri brought four decades of finance and insurance experience to the venture, laying crucial groundwork before the agency's formal launch. Nicolete Giambri serves the Plano area while also contributing to Women Empowering Women for the Next Generation Ministries®.
The multi-generational approach extends beyond the founding family. Angelina Giambri represents the third generation of licensed agents, hosting Medicare education events at community centers throughout South Florida. This continuity of family involvement distinguishes the agency in an industry often dominated by large corporate call centers.
The Medicare planning specialists have assembled a diverse team that reflects the communities they serve. Dr. Azure Miller brings pharmaceutical expertise as a Doctor of Pharmacy, helping clients understand how Medicare plans interact with their prescription needs. Juhyun Lee provides services in Korean to Ohio's Korean-speaking population, while Linda Bee focuses on Dual Eligible Special Needs Plans that serve individuals qualifying for both Medicare and Medicaid.
Community engagement remains central to the agency's approach. Team members host regular educational events ranging from bingo nights at the Mansfield Activities Center in Texas to seminars at the Fred Lippman Multi-Purpose Center in Florida. These gatherings provide informal settings where seniors can learn about Medicare options without sales pressure.
The agency's growth has earned industry recognition, including multiple Front Runner Awards from Aetna and an Agent of the Year designation from the Medicare Resource Center. Gina Giambri has also appeared on FOX Good Day Columbus, discussing Medicare education and enrollment strategies.
Former UnitedHealthcare call center agent Nica Langdon exemplifies the agency's commitment to personalized service, offering home visits by request for clients who prefer in-person consultations. This flexibility extends across all locations, with team members providing support through in-person meetings, online consultations, and phone appointments.
The expansion across state lines required careful attention to varying regulations and market conditions. Each state presents unique challenges in Medicare plan availability, pricing structures, and enrollment procedures. The agency maintains specialists familiar with local markets while ensuring consistent service standards across all locations.
Peggy Ruxton, a former educator now serving Fort Worth clients, applies teaching principles to make Medicare concepts accessible. Michael Gemperline in Powell, Ohio, specializes in helping dual-eligible beneficiaries maximize available benefits. These specialized roles allow the family-run Medicare agency to address diverse client needs while maintaining personal relationships.
The agency's commitment to year-round support distinguishes it from seasonal enrollment-focused operations. Medicare beneficiaries often need assistance outside the annual enrollment period when life changes trigger special enrollment opportunities or when questions arise about coverage and benefits.
As Medicare continues evolving with new plan options, coverage changes, and regulatory updates, the need for trusted local advisors grows. The agency's blend of family values, community involvement, and professional expertise positions it to serve an expanding senior population seeking guidance through Medicare's complexities.
