Military Precision Meets Surface Repair: How a Veteran-Founded Contractor Is Building a Different Kind of Business

TBO Contributor
Most property managers know the frustration: a cracked parking lot, a failing foundation, or a potholed driveway that needs repairs yesterday. But the fix usually means days of downtime, questionable longevity, and fingers crossed that the patch holds up through the next winter. A veteran-founded specialty contractor is tackling that problem head-on with an approach that borrows as much from military logistics as it does from construction science. Fix It Done, LLC built its reputation on a straightforward promise: surfaces that are back in service in under 30 minutes and repairs backed by a three-year warranty. For concrete and asphalt repair services targeting residential, commercial, and industrial properties, that timeline isn't just convenient—it's a competitive necessity. Warehouse managers can't afford to lose loading dock access for days. Strip mall owners need parking lots open during business hours. Homeowners want their driveways functional, not cordoned off indefinitely.

From Paratrooper to Contractor

The company's founder brought six years of U.S. Army paratrooper experience into the construction sector, translating tactical discipline into project execution. That military background shows up in the details: meticulous surface preparation, adherence to compliance standards, and a focus on durability over shortcuts. It's an ethos that resonates with property owners tired of contractors who underpromise and underdeliver—or worse, overpromise and disappear after the first invoice. Article image What separates the operation from typical repair outfits is its reliance on Top-Patch.com products, specialty materials engineered for longevity and versatility. These formulations cure faster and hold up better under heavy traffic than traditional asphalt and concrete patches. The result: foundation and surface restoration that doesn't just look good on day one but survives the freeze-thaw cycles, delivery trucks, and daily wear that destroy lesser repairs.

Scaling Beyond the Immediate

The business serves a broad client base—homeowners dealing with settling driveways, property managers overseeing multi-building complexes, maintenance directors at industrial facilities. The common thread is urgency. A crumbling loading bay isn't just unsightly; it's a liability. A fractured residential walkway is a lawsuit waiting to happen. By minimizing downtime and maximizing durability, the company positions itself as the call to make when time and trust both matter. Article image Looking ahead, expansion is on the roadmap. The goal is to establish multiple operational bases across several states, replicating the model in markets where fast, reliable specialty contracting for commercial and residential properties remains hard to find. It's an ambitious plan, but one grounded in a repeatable process and a product lineup that performs consistently. In an industry where "good enough" often passes for acceptable, Fix It Done, LLC is betting that property owners will pay a premium for repairs that actually last—and that they can use the same day.

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